I stayed in the Stella Suite for three nights at the end of May 2015. Mama Nena is pretty much faultless when it comes to the organisation, decor, service, the place itself. Matina, our hostess, was warm and friendly, thoughtful and considerate. She had asked what time our flight landed, I hadn't thought much about it when I sent the information - but there she was, waiting with the door open when we arrived! We loved the Stella Suite with the view over the harbour at the front and the roof terrace with view to the White Mountains at the back. The bathroom is small but - like everything else at Mama Nena - well-designed, and everything needed is provided. Breakfast is included and personal considerations were absolutely no trouble at all - I don't eat meat/eggs whereas my mother does, so that was taken care of. Diana, who does the breakfasts, noted I adored olives so I got more the 2nd day and a selection :-) The location of Mama Nena simply could not be more convenient - cafes, restaurants, shops, etc. Extremely easy to nip back to drop off shopping :-) You get a key to the front door so don't need to go upstairs to drop off things (assuming you trust your fellow guests). Yes, there are stairs - to enjoy staying here you need to be able to go upstairs, not require a lift/elevator. Matina is a great source of info - she had already prepared a tourist map of Chania for us, marking her recommendations for where to eat. The place right outside, Tamam, is indeed really good and she isn't just suggesting it because it's right outside :-) The landmark restaurant Christostomos was a bit of a let down - we thought they were coasting along on being well-known: Poor food and mediocre service. If I return to Chania, 100% I will stay at Mama Nena. Be sure to book in advance as they only have 1 room and 2 suites!